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Amsterdam Center for Social Media

Enterprise Social Media and the social fabric of collaboration

Weaving LoomBy Bart van den Hooff

Between December 13 and December 17, I attended the International Conference on Information Systems (ICIS) in Auckland, New Zealand. One interesting paper that was presented there is the one by Signe Dyrby, Tina Blegind Jensen and Michel Avital, all from the Copenhagen Business School. In their paper, they discuss how the implementation of an Enterprise Social Media (ESM) platform is related to the social fabric in an organization. The concept of a social fabric is derived from Latour, who used it to describe the underlying threads of interaction among individuals that together form their social life. Based on a case study about the implementation of Yammer in an IT consultancy company, the authors observe how the ESM tool became part of the social fabric, and how this in turn affected collaboration between the consultants.

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Zooming into social media: Learning the tricks of the trade as individuals, as organizations to stimulate information sharing

How-To-Balance-Social-Media-ToolsBy Nicoleta Bălău

With all the information technologies ‘out there’ it’s definitely easier to share information with others. Organizations increasingly invest in new media to stimulate information sharing among employees. As of 2012, four out of five companies are using social technologies at varying stages of maturity (Overby, 2012), and 86% of managers believe that social media will be important to their business in 3 years (Kiron, Palmer, Phillips, & Kruschwitz, 2012).

 

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Het verontrustende Web: Gevolgen van het online zoeken naar gezondheidsinformatie

WebDoctor_800Door Martin Tanis

Steeds meer mensen maken gebruik van allerhande online bronnen om informatie in te winnen over hun gezondheid. Recent Amerikaans onderzoek laat zien dat meer dan één op de drie volwassen Amerikanen het Internet gebruikt om gezondheidsinformatie te zoeken, en dat de helft die informatie gebruikt bij een bezoek aan de dokter (Fox & Duggan, 2013). In hetzelfde onderzoek wordt ook aangetoond dat in bijna twee op de drie gevallen de dokter het oneens is met de zelfdiagnose van de patiënten. Er lijkt dus iets te gebeuren bij het zoeken naar informatie over gezondheid waardoor (een deel van de) mensen verkeerd geïnformeerd wordt, of in ieder geval verkeerde conclusies trekt.

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The subtleties of online disclosure:
Not all data is shared equally

By Jeana Frost

Social media and online health communities offer new opportunities for people to share knowledge and garnering answers to questions. Unfortunately, sharing health-related information on one platform heightens the risk of privacy invasions in general.

As a result, patients are left with the question: how and when should I share?

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